For decades now, the company has realised that providing

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uk canada goose This is a very exciting time to be working in the automotive sector. uk canada goose

canada goose uk black friday Ciar canada goose outlet uk McMahon, Chairman and Managing Director, Ford of Ireland, has been with Ford for 30 years. In that time, he has worked in every facet of the business, including aftersales. There is no one canada goose uk black friday

uk canada goose outlet better to give us expert insights into the strides that have been made in improving the customer experience and the outlook for how the whole motoring industry is on the verge of the greatest change since Henry Ford brought motoring to the masses 114 years ago. uk canada goose outlet

It is really no understatement to say that we are on the verge of change, as http://www.canadagoosejacketoutlett.com tumultuous as the change brought about when the Model T Ford made it possible for the average man and woman to experience the life changing benefits of

Ongoing advances in technology are helping to usher in a new era of smart mobility and autonomous driving. The building blocks of autonomous driving are the car safety systems that Ford has been at the forefront of developing and making available in mainstream models like Fiesta, Focus canada goose outlet sale and Mondeo. Here, I am thinking of technologies like Electronic Stability Control (ESC) which we standardised on Focus

canada goose uk outlet before it was widely available from other manufacturers. Autonomous Emergency Braking (AEB), available on our new Fiesta, is a key element of autonomous driving which intervenes to avoid an imminent collision if the driver does not react. In fact, Ford is the manufacturer with the largest test fleet of autonomous driving vehicles in canada goose uk outlet

However, no matter how high tech and connected cars become, they will still all need to be regularly serviced to ensure they are operating at optimum levels. Indeed, in the brave new world of autonomous driving, I would contend that vehicles will need to be constantly monitored by manufacturers to ensure safety is the number one priority. I am sure there will be widespread use of remote monitoring for this purpose, but it points up the fact that technology will lead to more, and not less, vehicle servicing.

It is canada goose outlet canada amazing for me to think of the change in the industry that I have witnessed over the last 30 years. And whatever about the technological developments that have brought about vast improvements in the levels of safety and dependability of

canada goose store vehicles, it is also interesting to note how the whole business of vehicle servicing has evolved too. canada goose store

Canada Goose Coats On Sale Technology and transparency are the watchwords of the new vehicle servicing world. Harnessing technology to better serve our customers is key in our business but what really seals the deal is the personal service that canada goose outlet online provides openness and transparency. Canada Goose Coats On Sale

Canada Goose Outlet A very good example of that openness at Ford is how we are the first manufacturer to provide check a service whereby the technician can provide a short video of the customer car from the ramp in the garage direct to the canada goose jacket outlet customer smartphone or tablet, which graphically shows the elements of canada goose outlet in usa the car that may need remedial action. The customer is canada goose outlet store uk thus fully informed on any replacement / repair work that may need to be carried out and he / she can give Canada Goose Outlet

The new world of vehicle servicing and customer service are areas where Ford has been recognised as an industry leader. For decades now, the company has realised that providing attractive, canada goose outlet nyc fun to drive, safe, efficient cars is a official canada goose outlet key part of our business. But equally, we recognise that the company will not win canada goose outlet parka the trust or the repeat business of the customer if we do not get the customer aftersales service right. It is no exaggeration to say that our aim is to make Ford a customer service centric organisation that also makes and canada goose factory outlet sells vehicles

I jest slightly, but it is canada goose outlet online uk no joke that a company can neglect customer service and still hope to prosper. It is for this reason that we have put canada goose black friday sale so much time and effort into improving the customer experience at our service workshops across Ireland. If you haven been to a Ford service workshop for a while, I would encourage you to give them a try next time your vehicle needs a service.

canada goose coats on sale I think you will be pleasantly surprised. In particular, if you drive a Ford, of any age, you will see that a Ford approved service centre is the best place for you to have your vehicle serviced. Our technicians are college educated specialists who spend five to seven years in training, and all of canada goose coats on sale

that time is spent learning every aspect canada goose outlet reviews of Ford models. Quite simply, no one is better trained to look after your car.

buy canada goose jacket cheap The old maxim: do business with people is what drives everything we do and, in spite of the efficiencies that customer service technologies can bring, that is why personal contact is at the centre of our customer service and aftersales strategies. buy canada goose jacket cheap

FORD FACT 1

canada goose factory sale According to industry insiders and the results of Ford own research, canada goose outlet uk sale there is little or no significant difference in cost between Ford and non Ford outlets. While the training of technicians and the special parts used may be slightly more canada goose factory sale

Canada Goose Jackets costly, labour is only one part of the overall servicing costs. Some non Ford workshops charge higher prices for often low quality parts. Ford technicians are required, however, Canada Goose Jackets

to use factory original parts. These are higher quality and are far less likely to lead to further servicing. Ford is so confident about their pricing, that they have a Price Match Guarantee. Ford will canada goose outlet match the price to any like for like quote for service/parts offered by any local non Ford outlet.

FORD FACT 2

buy canada goose jacket Using a Ford workshop guarantees quality. A non Ford workshop cannot guarantee the same peace of mind to customers that a Ford workshop can. Another vitally important point to consider when it comes to canada goose outlet shop where to service buy canada goose jacket

your car is this: Ford servicing protects the resale value of your vehicle. You will get canada goose outlet new york city more for a Ford that has an official service

history. What more, every Ford technician carries out an electronic health check (Ford eCheck) on every vehicle that comes through the workshop and then presents the results to the customer. Ford technicians also have access to specialised information on goose outlet canada every Ford vehicle sold canada goose outlet store which gives them more background on canada goose outlet anything that could be wrong. Non Ford workshops do not have this ability. Also, in the unlikely event that you break down while on the road, you and your vehicle will be brought back to your nearest Ford Dealer by the AA with canada goose outlet jackets the Service Activated Roadside Assistance (SARA). Ford looks after canada goose outlet black friday their customers and goes the extra mile literally! This makes them a unique customer focused service, one that cannot be matched by non Ford outlets.

canada goose uk shop FORD FACT 3 canada goose uk shop

canada goose clearance As you may be gathering by now, no one knows your Ford vehicle like a Ford Workshop Technician, who are specially trained experts in all Ford models. All of the technicians are licensed by the Ford Motor Company and they follow an canada goose clearance

canada goose coats extensive training programme. After completing this programme, many go on to Ford Senior technician level and become Ford Master technicians. This special training ensures that all Ford technicians are incredibly familiar with your Ford vehicle and its technology. As a result, they are able to identify problems more accurately and quicker than anyone else. This reduces the cost of any repair needed. Ford new video reporting technology also means technicians can explain the service and repair work to customers with a clear video (Ford Video Check). Technicians can see exactly what needs to be done as can customers, so there are no surprises along the way. canada goose coats

FORD FACT 5

canadian goose jacket You are only guaranteed original Ford parts in a Ford workshop. Parts used by non Ford workshops can be completely unknown. This brings the quality and safety of those parts and the servicing itself into question canadian goose jacket.